Maintenance and Support
When you are having issues with your software, you can’t afford long periods of downtime. With our maintenance and support team, you’ll have peace-of-mind knowing that we are just a phone call away and always ready to help!
Our Maintenance and Support Plans
WBD provides our clients software maintenance and support services long after we build the initial application. Our maintenance plans are easy to understand; if you need technical assistance – we help. That’s it. No convoluted contracts or caveats.
Software and Database Maintenance Activities Include;
- Application Interface Updates
- Database tuning and optimization
- Database upgrades
- Software Debugging
- Software Compatibility Modifications (looking at you Internet Explorer)
- Modifying, recovering, and archiving system data
- Scheduled Application and Infrastructure Audits for peace of mind
Select a Plan
Daily – ideal for scheduled maintenance activities or one-off support requests
Weekly – When you need quick turn-around and require additional support coverage
Monthly – This is a dedicated developer that is committed 100% to your company. All tasks are started the same day as the request.
Our aim is to build things right the first time; every time. WBD continuously invests in our people, systems, software, processes, and training programs to achieve this goal.
We want our clients to have peace of mind and feel confident about their new software.
For this reason, WBD guarantees our work, period.