Maintenance and Support
When you are having issues with your software, you can’t afford long periods of downtime. With our maintenance and support team, you’ll have peace-of-mind knowing that we are just a phone call away and always ready to help!
Our Maintenance and Support Plans
WBD provides our clients software maintenance and support services long after we build the initial application. Our maintenance plans are easy to understand; if you need technical assistance – we help. That’s it. No convoluted contracts or caveats.
Software and Database Maintenance Activities Include;
- Application Interface Updates
- Database tuning and optimization
- Database upgrades
- Software Debugging
- Software Compatibility Modifications (looking at you Internet Explorer)
- Modifying, recovering, and archiving system data
- Scheduled Application and Infrastructure Audits for peace of mind
Select a Plan
Daily – ideal for scheduled maintenance activities or one-off support requests
Weekly – When you need quick turn-around and require additional support coverage
Monthly – This is a dedicated developer that is committed 100% to your company. All tasks are started the same day as the request.
We aim to build things right the first time every time. You deserve peace of mind and should feel confident about your new software. We guarantee our work. Period.
Before we write a single line of code, we make sure we understand your data challenges so we can build a solution that meets your specific needs. We want to get everything right, from the software look and layout to the coding and framework that supports it. We take the time to learn who needs access to which types of data, so we can build in role-based permissions to restrict access and protect sensitive data.